Lavora con noi

Sales

Customer Business Support Account

  • Milano
  • Supporto al cliente
  • Full time
  • Tempo indeterminato
  • Diploma di maturità

Responsabilities

  • Support customers’ needs ensur­­­­ing SLAs
  • Gather correct information by customers in order to manage problems and ensuring resolution in time
  • Involve other business functions if needed and being accountable of customer satisfaction
  • Provide Customers with correct and complete answers
  • Contribute to enhance internal knowledge, sharing own experiences and contributing with continuous improvement processes

Requirements

  • Minimum of 3 years’ experience in Customer Care
  • Strong interest in digital advertising market
  • Knowledge of IT tools, mainly Office Automation

Pluses: Problem solving skills, listening skills, being able to work towards targets, organizational skills, flexibility.

Responsabilities

  • Achieve revenue goals on assigned budget
  • Renew and retain customers
  • Realize customized sales offers
  • Propose to customers the best deal collaborating with internal sales if necessary (customer relationship management with multi-channel model)

Requirements

  • Minimum of 3 years’ experience in B2B sales of digital services by telephone
  • Proactivity
  • Being able to work in teams towards a shared goal
  • Ability to intensive work
  • Knowledge of IT tools

Pluses: Problem solving skills, listening skills, being able to work towards targets, negotiating skills, flexibility.

Compila la tua candidatura

Allega il tuo curriculum in formato PDF o WORD (Max: 2.5Mb.)